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SALES Menu: Sales Order Processing

Sales Order Processing Overview

One of the strengths of Micronet is the ways in which a customer's order can be processed. You may choose to print and process your invoices on-line, hold orders for picking/packing then invoicing, or process all orders through the order entry/backorder system.

The order entry programs are each designed for the fast entry of data by defaulting to your customer's pricing matrix based on their price point, discount matrix, special prices, contracts, rebates, etc. These are all setup in your Product and Debtor master files. Details, however, may be overridden by your sales operator (depending on their level of security) as may be required.

There are many ways a customer order can be processed and an invoice created within the Micronet Advantage suite of software:

MDS sales order entry

Through the standard MDS invoice creation program (SALES | INVOICE CREATION) where orders can be quoted, invoiced, held or batched and any out of stock items optionally backordered or trapped as a lost sale for further analysis.

MDS direct backorder entry

Through the backorder creation program (SALES | BACKORDER CREATION) where, in most cases, items need to manufactured, bought in or always checked before the resulting invoices are created. With this method, MDS can link backorders to supplier purchase orders for complete customer order tracking.

POS and Enhanced POS sales

Using the Micronet Retail Point of Sale module (POS) for rapid POS sales processing. POS also features a facility for pre-payments and laybys.

MJC invoices

For jobs using the Micronet Job Costing System (MJC) as service do-and-charge invoices or for larger jobs as lump sum invoices and/or progress claims.

e-Commerce PC solutions

The Micronet Advantage suite is equipped with a separate program called Data.Connect (dconnect.exe) that can be configured to systematically collect orders created from the Micronet Oracle Media web-based order entry system or from third party web-based order entry systems. Current stock, debtor and pricing details can be collected from Micronet using Micronet's optional ODBC engine.

Micronet Pocket PC sales (referred to as PDAs or paperless)

As above, orders can be collected from Micronet's Pocket PC solutions via Data.Connect.

Manual order upload

In special instances, Micronet can be customised to read specific customer order or invoice details directly into the Micronet debtors and sales systems.